The FCA requires that certain information be provided to the client prior to business being transacted so that the relationship between the client and the firm is clearly stated and understood.
Some of our documents use the Keyfacts logo required by the Financial Conduct Authority. To access the FCA’s own website click here. To access further information about money matters you can view The Money Advice Service here.
Please download and read the following documents which are provided in Adobe Acrobat format.
Where you have a complaint or dispute with us and we are unable to resolve this to your satisfaction then we are obliged to offer you the Financial Ombudsman Service to help resolve this. Please see the following link for further details – http://financial-ombudsman.org.uk
